Limited Edition Prints are personally signed and numbered and come with a certificate of authenticity. Only 10 exclusive prints are available for each artwork in the Limited Edition Range. Limited Edition Prints are prints only, and are not mounted or framed.

Depending on the original artwork, the following sizes are available:

A3 paper: 29.7 x 42cm

A2 paper: 42 x 59.4cm

A1 paper: 59.4 x 84.1cm

Limited Edition Prints are printed on the ILFORD GALERIE Prestige Fine Art Textured Silk 270gsm paper, using Epson printers with original Epson Ultrachrome ink.

The ILFORD GALERIE Prestige Fine Art Textured Silk 270gsm paper is an exceptional choice for fine art printing. This paper boasts a blend of 25% cotton and 75% cellulose, providing a luxurious texture and feel. It is designed to deliver stunning contrast and sharpness, making it ideal for reproducing vivid colors and detailed black and white images. The large color gamut of this paper ensures that your prints will have vibrant, true-to-life hues. Its robust weight of 270gsm adds a substantial, high-quality touch to any artwork.

At Pencil Art by Sarnel Calitz, we strive to ensure your complete satisfaction with our high-quality art prints and original artwork. If you are not entirely happy with your purchase, please review our return and refund policy below:

Returns:

• Eligibility: Returns are accepted within 30 days of delivery for items in their original condition. Original artwork, custom or limited edition prints are non-refundable unless damaged or incorrect.
• Process: To initiate a return, contact us at hello@sarnelcalitz.com with your order number and reason for return. We will provide you with return instructions.
• Condition: Returned items must be in original packaging and unused. Items that are damaged or altered will not be accepted.
• Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a trackable shipping service.

Refunds:

• Eligibility: Refunds are issued for eligible returns received within 30 days of delivery. Original artwor, custom or limited edition prints are non-refundable unless damaged or incorrect.
• Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Issuance: Approved refunds will be processed within 7 business days to the original payment method. Depending on your payment provider, it may take additional time for the refund to reflect in your account.
• Damaged or Incorrect Items: If your item arrives damaged or incorrect, please contact us within 7 days of delivery. Provide photos of the damage or error. We will arrange for a replacement or full refund, including return shipping costs.

Exchanges:

• Process: We only replace prints if they are defective or damaged. If you need to exchange an item for the same product, contact us at hello@sarnelcalitz.com.

For any questions or assistance with returns and refunds, please contact us at hello@sarnelcalitz.com. We are committed to ensuring your satisfaction with our products and services.

At Pencil Art by Sarnel Calitz, we aim to provide a seamless and efficient shipping experience for our customers. Here’s what you need to know:

• Processing Time: Orders are processed within 3-5 business days. Custom, limited edition prints or out of stock prints may take up to 7 business days to prepare.
• Shipping Methods: We offer standard and expedited shipping options through trusted carriers. Shipping times vary based on your location.
• Domestic Shipping: Standard shipping within South Africa typically takes 3-5 business days. Expedited options are available for faster delivery upon request.
• International Shipping: We ship worldwide. International shipping times vary by destination and can take 10-20 business days. Additional customs fees may apply.
• Shipping Costs: Shipping costs are calculated at checkout based on your location and selected shipping method. International shipping will be quoted individually.
• Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
• Packaging: All prints and original artwork are carefully flat packed to ensure they arrive in perfect condition.
• Returns and Exchanges: If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or refund as needed.

For any shipping-related inquiries, please contact us on hello@sarnelcalitz.com.

At Pencil Art by Sarnel Calitz, we want your artwork to remain vibrant and beautiful for years to come. Here are some essential tips for caring for your artwork:

• Professional Framing:
  • We always recommend using a professional framer rather than DIY shop-bought frames. Professional framers use high-quality materials and acid-free mounting, which not only enhance your portrait but also ensure it is framed correctly for maximum protection and longevity.
• Framing Techniques:
  • Once framed, ensure your print is under glass and use a mount to prevent the glass from touching the artwork. This helps in preserving the artwork and preventing damage.
• Placement:
  • Avoid hanging your portrait in direct sunlight or in areas of high humidity, as these conditions can cause premature fading and damage.

By following these tips, your portrait can last a lifetime, providing many years of joy and admiration. Proper care and attention to these details will help maintain the integrity and beauty of your artwork.